If your questions are not answered by these FAQs, please contact us by email: support@gogetnotary.com.
Creating/Changing Usernames
(1) Creating an appropriate username.
(2) Changing your username.
Logging In
(3) How to log in.
(4) Problem with username.
(5) Lost username.
(6) Problem with password.
(7) Lost password.
(8) Changing password.
Creating Your Web Page
(9) Create your custom web page.
(10) Enter contact information immediately.
(11) Force a line break or paragraph return.
(12) Review your page as your work.
(13) Help creating or writing web pages.
(14) Problem: Page doesn’t show up in searches.
Photos and Logos
(15) Add photo and logo.
(16) Photo or logo doesn’t show up.
(17) Photo appears too small.
(18) Add optional association/certification logos.
Renew/Cancel Membership
(19) Membership expiration/renewal date.
(20) About Automatic Recurring Membership.
(21) Change/update credit card info.
Additional Information
(22) Update private contact info.
(23) Newsletter subscription.
(24) Print page as a flyer.
(25) Forward domain name.
(26) Consultation fees.
Creating/Changing Usernames
1. Creating an appropriate username
- Your username is visible to the public at the end of your web address (GoGetNotary.com/get/username) so keep it professional. Imagine it on a business card. No HotMama, No1Dad, BestGrandma. An appropriate username is your company name (if less than 18 characters), your own name or some variation: LoriMartinNotary, MiamiFLNotary, MiamiSigningAgent.
- Your username is case sensitive. If you mix upper and lower case when you register your username, you will have to log in with that identical name. Use all lower case (lorimartinnotary) when you create your name to make it easier to log in but use upper and lower case (LoriMartinNotary) in your marketing to make it easier to read.
- Remember your repeat customers don’t need your username to find you on our site. They can find you quickly with a search for your first and/or last name.
- Restrictions: Your username can be all letters, all numbers, or a mix. Minimum of 4 and maximum of 17 characters and/or numbers.
2. Changing your username. You cannot do this yourself. A programmer has to make the change in our system for you. There’s a $15 fee. Please call us with your new username and credit card info.
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Logging In: Username/Password
3. How to log in. Locate the Login tab. It’s the first tab, upper right. Click on that tab, then enter your username and password.
4. Problem with username. Usernames are case sensitive. If you registered LoriMartinNotary, you can’t log in with lorgimartinnotary. Enter your username exactly as registered.
5. Lost username. Do a quick search on our home page for your first or last name. Then visit your page. Look at the web address at the top of your browser and you’ll see your username at the end of the address: http://www.gogetnotary.com/get/USERNAME. If you haven’t created your web page yet, email us and ask us to look up your username.
6. Problem with password. Passwords are case sensitive. If you registered MyPassword, you can’t log in with mypassword. Enter your password exactly as registered.
7. Lost password. Select the Login tab, then locate the “Lost password” section. Enter your email address or username. Click on “Get Password” and it will be emailed to you.
8. Changing password. Log in to your Member Account page. Locate the My Private Profile section. Select Change Password. Enter your new password twice and hit Save Profile.
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Creating Your Web Page
9. Create your page. It’s easier than you think. You can begin filling out the template online, or you may prefer to download the Edit My Web Page Worksheet here and work on your information off line in a word processing program. For more tips on creating a professional and competitive page, please read START HERE.
- Log in to access your My Account page.
- To open the web page template, select Edit my web page.
- Enter information into the text boxes in each section. (You do not have to complete every category. For instance, if you do not fill in Cell Phone, that item will disappear and the remaining items will move up. Your posted page will NOT show any blank sections.)
- Important: As you work, frequently click on the Add or Update button at the bottom of the template to save your entries. Doing this often will prevent losing your work in case of a crash, power failure, etc.
- You can complete your page in stages. Stop at anytime but remember to hit Update to save your work.
10. Enter contact information immediately. Enter your basic contact info immediately so you will show up in search results. It’s quick and easy to do. If you do nothing else when you join, fill in your name, address (your city, state and zip are required for searches), phones, email and company. You might even want to quickly check off your specialties. Select Add at the bottom of the page and your information will be available within seconds.
11. Force a line break or paragraph return. Hitting “enter” to create a new line or paragraph break doesn’t work on our sytem. You need to type in the code for line break which is which is a “less-than” symbol, letter “b,” letter “r,” a space, a slash, a “more-than” symbol. It looks like this: <br /> — don’t forget the space before the slash.
12. Review your page as you work. Each time you save (Update) your entries, you will be taken back to your My Account page where you can select View my web page. If your changes do not show up, select Refresh at the top of your browser. You can also go back and forth between these pages by selecting Member Options tab and My Page tab at the upper right—but remember to hit Update each time to save your entries.
13. Help creating or writing web pages. We’re often asked if we can walk a new member through their page or create the content for them. Due to the time involved, this service isn’t available without charging a fee or raising membership prices for everyone. We’ve developed a template that’s easy to use and provided help on this page and the “START HERE” page to assist members. If you have questions, please email us.
14. Problem: Page doesn’t show up in searches. You MUST enter at least your city, state and zip in the primary Address section to show up in search results on GoGetNotary. We DO NOT search on the Delivery Address section.
Photos and Logos
15. Add photo and logo. You are allowed to upload one personal photo and one logo. To add your photo or company logo, login to go to My Account page, select “Upload my photo, logo…” Then follow the instructions on that page. (Note: This “photo and logo” option appears after you save your web page the first time with at least your name and contract info.) You can also email us your photo and logo as an attachment, and we’ll upload them for you at no cost. If you don’t know how to add an attachment to your email message, please review your email program manual. Email the photo or logo to support@gogetnotary.com.
16. Photo or logo doesn’t show up. Hit the “refresh” icon at the top of your browser to clear your old page from your cache and bring up the revised page. If refreshing your page doesn’t solve the problem, your photo or logo file may be too large for our system to process. Email the photo or logo to us and we’ll resize and upload it for you at no cost.
17. Photo appears too small.The photo you posted may be horizontal instead of vertical, i.e., 6 inches wide by 4 inches high. If you don’t have a program that allows you to crop your photo, email it to us and we’ll upload it for you at no cost.
18. Add optional association/certification logos. Select “Upload photo, logo…” Check the boxes next to your associations and certifications. (If you’re NNA Certified/Background Screened, check only the new yellow logo, not the outdated red and blue one.) Hit Update at the bottom of the page to save your choices. If you have another association or certification logo, you can upload it in place of the company logo option next to your photo.
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Renew/Cancel Membership
19. Membership expiration/renewal date Log in to access your My Account page and scroll down to My Membership Details. The effective start date is the day you signed up and paid. Annual membership will expire exactly one year from that date. You will receive a reminder notice before your membership expires so keep your Private Contact Info updated. Your membership will renew automatically if your credit card info is still valid.
20. About Automatic Recurring Membership. We do NOT offer automatic renewal. Watch for an email notice that your membership is expiring. Then log in to renew it manually.
21. Change/update credit card info. We do not store any credit card info. We accept payments through Paypal. Any credit card updates should be done through your Paypal account or, if you don’t have a Paypal account, you’ll simply enter all your card info when you signup or renew your membership.
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Additional Information
22. Update private contact info. This is very important: We contact you only through your private email address which may be different from your web page info. If your private email address is not current, you will not receive renewal notices or the newsletter. To change your private email address, log in and locate My Private Profile on your Member Account page. Click on Change Password / Email Address and change your info. We do not change anything on your web page or your private information section for you.
23. Newsletter subscription. You are automatically subscribed to The Successful Notary when you join GoGetNotary.com. After reviewing your first issue, if you want to unsubscribe, simply click on the link at the bottom of the newsletter. If you are a member and have not been receiving the newsletter, log in and check your private email address (see instructions above) to make sure it’s current.
24. Print page as a flyer. Log in to access your Member Account page. Locate the PDF Flyer Generator section. Depending on how much information you have on your page, select the letter size or legal size pdf. You may have to experiment with this. If your page is too long for letter size, you can select the legal pdf; then when you are ready to output to your printer, select the option for your printer that lets you reduce to fit-to-margins or fit-to-page so you can print to a letter size sheet.
25. Forward domain name. You can find step-by-step instructions here for forwarding your domain name through GoDaddy.com. If you bought your name through another domain name reseller, their steps should be similar to ours.
26. Consultation fees. Due to time constraints, we cannot assist with creating, marketing, or optimizing your GoGetNotary page or personal website without charging our consulting fee which is $50 an hour. If you take the time to read this page, the START HERE page, and the many articles on our site, you’ll find we share our accumulated knowledge so you can accomplish the work yourself.